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Delivery Information

We have a whole page for you on Shipping and Delivery information, but to help you get through all that bumph and in case you didn't fancy reading it, we thought that we'd give you this page too, with just the nuggets of information that you might want to know.

 

How much is delivery for Ireland?

We charge €6.00 for delivery anywhere in Ireland.

This is a Flat Rate per Order which means that whether you buy one or many items, we still only charge you €6.00 as long as it's all going to the same address.

This rate applies to both the Republic of Ireland and Northern Ireland.

 

How long will it take?

Generally speaking, if you order before 2pm, we'll have it out to you the next working day.

If you order on a Friday, you'll get it the next working day which is Monday, as long as it's not a Bank Holiday.

If you order after 2pm, we'll despatch it the following day and you'll receive it the following business day.

We do our best to follow these guidelines, but please bear in mind that only at extremely busy times, we may take a little longer.

 

Do I have to stay in all day?

No, you shouldn't need to.

Most of our deliveries take place between 9am and 2pm, but if you want to contact us, we can check if we can get a more accurate time for you.

If you are not generally at home, you can have the order delivered to your work address as long as you're satisfied that you will receive it safely there.

If you have delivery instructions for us, feel free to put them in the 'Comments' box at the Checkout and we'll do what we can to assist you.

 

What about international deliveries? Do you do them?

Yes indeed we do take orders for delivery abroad. As the rates can vary considerably, we always try to find the most reasonable that we can for our customers.

If you have any difficulty in finding the rate for your preferred country or if you wish to check the rate, please call us and we'll be delighted to see what we can do for you.

Depending on where you wish to ship to, delivery times will vary. We do, however, try to find the most reasonable and fastest courier partners for all deliveries.

 

Other important stuff...

We require that all orders are signed for on delivery. It is your responsibility to make sure that someone is home to receive the order and sign for it.

Our couriers will make a second attempt the next day to deliver your item if they need to. If they are unsuccessful, they will return the order to us. We must unfortunately charge you again if we need to make a re-delivery attempt as we are charged for this.

Likewise, if you decide to change the address for the delivery or re-route the order after it has left us, we must charge you for this.

It is very important that you contact us immediately after placing your order if you need to change any instructions such as delivery address or other comments.

 

If I need more information or help, what can I do?

We are always here to help you and we will do our best to assist any special requests.

Just Contact Us by clicking here and we will do whatever we can to help you.